Returns & Exchanges
At Ghost, we want your style to haunt the room, but if your purchase isn't a perfect fit, we offer a seamless 30-day return policy for all unworn apparel. Items must be returned in their original condition with all spectral tags attached to be eligible for a full refund.
Return Process
- 1.Initiate Your Request
Visit our online portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare Your Package
Securely pack your items in the original shipping box and affix the prepaid digital return label provided via email.
- 3.Drop Off
Hand your package to any authorized carrier location or schedule a pickup to send your items back to our distribution center.
- 4.Quality Inspection & Refund
Once our team verifies the condition of your return, your refund will be processed to the original payment method within 5-7 business days.